Tag: blocked drains

How To Prevent Blocked Drains

Posted on by Josh Paternoster

Is there anything more frustrating than having a blocked drain? You can’t use the toilet for fear that it is going to overflow. You may even find that you can’t use water in any parts of your home, depending on the nature of the blockage. It can be very annoying, to say the least. But what makes matters worse is learning that the blockage could have been avoided. This is the case more often than you would realise. Mostly, blockages tend to occur because we act in ways we shouldn’t in terms of what we put down our toilets or sinks. Therefore, with a few little changes, you can go a long way to ensuring that your drains do not end up blocked. With that being said, let’s take a look at some important tips to follow to prevent blocked drains…

Some tips for the kitchen

Let’s begin by taking a look at some of the different things you can do with regards to your use of your kitchen sink in order to stop a blocked drain from occurring. When it relates to the kitchen, blockages usually occur because food has gotten down the sink.

This can be especially damaging if it is cooking oil, grease, or fat. This is because these liquids will solidify when they cool down, and this causes a pretty big blockage, which can be hard to remove by yourself. This is why you need to make sure that you never pour grease, fat, or cooking oil down the sink.

You should also make sure that you scrape any leftovers from your plate into the bin before you wash it in the sink. Another useful tip is to use a strainer in your sink plughole, emptying the contents into the bin. This will act as a barrier, ensuring food does not make it passed the plughole and into your drains. It’s always best to clean your sink properly to be absolutely sure you can prevent blocked drains.

Blockages in your own drains, as a result of clogging your pipes with fatty oils, grease, and leftover food, can cause a world of grief for your home. But there are also some more severe consequences. In the UK, “Fatbergs” have been an issue within London sewer systems since 2010, due to the rise in usage of “disposable” wet wipes.


BBC Earth Lab “Disgusting ‘Fatberg’ Found In London Sewer”

Fatbergs occur due to a combination of oils, fat and wet wipes, all combining into one large solid piece of matter. With that in mind, blockage prevention can be heavily influenced by what we flush down our toilets.

Some tips for the bathroom

Of course, aside from the kitchen, most of the mistakes happen in the bathroom when it comes to blocked drains. Did you know that one of the biggest causes of blocked drains in London and the UK, in general, is people trying to flush nappies down the toilet? You may think that this is something you can do because of the materials that modern nappies are made from. However, they have not been designed to be flushed down the toilet. This is one of the quickest ways to end up with a blockage because the nappy will end up stuck in the pipe, as it does not degrade in water.

Another big drain blocker is hair! If you have long or thick hair, this point is for you! It can be very difficult to avoid hair getting into the sink and shower plugholes. After all, you can’t help if strands of hair come out while you are washing! However, a good method for dealing with this is to get a trap or guard so that you can catch the hair before it is washed down the pipes.

Aside from nappies and hair, common blockages occur because of wipes and feminine products. With wipes, you need to throw them in the bin. They are not designed for toilets. Moreover, feminine products can range from cotton buds to sanitary pads, and these have not been designed to be flushed down the toilet either.

Whether it is food or a bathroom product, don’t have the attitude that now and again won’t make a difference. Little build-ups can easily result in big blockages.

Call Quick Clear Drainage London For Blocked Drains Emergencies!

If you do find that your drains are blocked, it is important to deal with the problem as soon as possible so that you can enjoy your home and the bill does not get bigger and bigger. After all, if you leave the blockage it may get worse, and this could mean that you have a more expensive plumbing service on your hands. Plus, who can really afford to leave a blockage as it is in any case? We all need water and to use the toilet! So, if you find yourself in this situation, don’t panic. Quick Clear Drainage London is here to provide an emergency blocked drain unblocking service. It does not matter what time it is or what day of the week it is, we have got you covered. Simply give us a call on 0203 633 3897 to book an emergency appointment if you have a blocked drain London.

Blocked Drain Responsibility Explained

Posted on by Josh Paternoster

Our homes are connected to systems of drains and sewers, which function to carry away wastewater. If these pipes become blocked, we need to take steps to fix the issue and prevent ongoing problems. On encountering a blockage, what do you need to do and who is responsible for blocked drains? 

Drains on your property 

Drains within the boundary of your property are considered private drains. If a drain on your property becomes blocked, then it’s your responsibility to unblock it. You can attempt to unblock the drain yourself, or you can call a professional drainage company to do this for you. Taking out insurance is also an option to pay for fixing a private drain. 

Lateral drains and sewers  

Lateral drains are located outside your property, generally underneath the road or pavement. Lateral drains are the pipes which function to carry wastewater away from your home and into a sewer. These are connected to your private drains, yet they are not considered your responsibility. Lateral drains are publicly owned. 

 Sewers function to collect the waste and water from the drains of several different properties. Most sewers are publicly owned; however, there are still some privately owned sewers. If you have a private sewer, you could be liable to fix it, and you will need to contact your local sewerage company to find out. 

When a drain or sewer is outside the boundaries of your property, it is the responsibility of the water company to fix the problem, at no cost to you. If you believe that a blockage has occurred in a lateral drain or sewer, you should call your water company. 

Shared drains

 If you have a drain that is shared with a neighbour, your local water company will be responsible for this drain. You will only be accountable for a private drain on your property that is not shared. For those who live in a block of flats, it is the management company who are liable for any repairs within the property boundary. The water company are again responsible for fixing the lateral drains that service the flats. 

Tenant or Landlord

Generally speaking, if you rent your property, then the landlord will be responsible for all of the maintenance and repairs, including the drains. Minor blockages in sinks or toilets can usually be fixed by the tenants themselves. With the use of plungers or drain cleaners, it should be straightforward to deal with these small incidents of blockage. 

Maintaining your drain

You must adequately maintain any drains that you own; blockages, cracks, or misconnected pipes can damage your drain and the surrounding areas of your home. Dirty water can end up in our rivers if any pipes are incorrectly attached or faulty. The environmental health department can instruct you to carry out maintenance on private drains should they see a problem, but you should try to keep on top of these issues yourself. 

When you are maintaining a private drain, you should look out for signs of minor issues. It’s preferable to spot any problems early before they get worse. You may notice, for instance, deterioration such as leaks, cracks, or eroding pipes. If you have a blockage, you may notice foul smells or that wastewater drains away slowly. 

Private sewers

 If your sewer is private and you own the property, then it is your responsibility to repair any blockages and to make the associated payments. If the private sewer is serving several properties, then all owners will be obligated to pay for the repairs. If you are unsure whether your sewer is public or private, you can check with your local sewerage company to get this information. 

Connect to a public sewer

According to the Water Industry Act 1991, the owner of a private sewer is entitled to have their sewer or drains connected to a public sewer. The owner or occupier of a premises in general, can also apply to connect to a public sewer. If you wish to apply, you can do this via an application form with your local water supplier. Here is the application form for the supplier Thames Water. 

Requesting a company to adopt your sewer

In 2010, the government stated that the majority of private sewers and lateral drains would soon have full ownership by sewerage companies. According to Thames Water, up to 10 million homeowners were previously responsible for private sewers, yet many did not realise this until there was an issue which they had to fix. As a repercussion of this, many private sewers were left in bad condition. These reasons informed the decision to transfer the ownership of private sewers; from individuals to sewerage companies. 

Any lateral drains or private sewers that were connected to a public sewer before 1st July 2011, were transferred in ownership on 1st October 2011. If you still own a lateral drain or sewer, that remained unaffected by this legislation, you can request that your local sewerage company adopt it from you. 

Off-mains drainage

When your property is in a rural location, you will likely have off- mains drainage. This type of drainage is a self-contained system connected to your property, or perhaps shared with your neighbours. There are three types of off-mains drainage; one is a cesspit, which is a holding tank that must be emptied approximately every eight weeks. Another is a septic tank; solid waste is kept in a tank and the liquid waste goes to a drainage field. Thirdly, sewage treatment plans involve compressed air that’s blown into a tank to break down waste. If you have a problem with any of these drainage systems you are responsible for the payments and repairs. 

Further information on blocked drain responsibility 

For further information on water and drainage services, you can look to Ofwat’s website. Ofwat is a water services regulation authority, responsible for the sewerage industry and the water sector. You can also take a look at the Water Industry Act if you would like to read more about water legislation, including the provision of sewerage services. 

SOLVED: Does My Home Insurance Cover Drainage Issues?

Posted on by Josh Paternoster

Are you dealing with drainage issues at home? This article will help you understand the types of drainage issues that you might need to handle and whether making an insurance claim could be an option for you. 

Drains are a key element of your property. However, you likely won’t think too much about them until you notice an issue. The reason for this is simple. Your drains are hidden deep underground and completely out of sight. The first sign that there’s an issue could be a smell coming from your drains or evidence that your drains aren’t draining water at all. If you’re unlucky, it might be both. 

Thousands of people deal with drainage issues on their property every year. It’s a particularly common occurrence later on in the year when there is heavier rainfall. When they notice an expensive issue with their drains many people contact their home insurance company. But does your cover provide the solution to drainage issues you need? 

Common Drainage Issues 

Before we explore whether your home insurance is going to be the answer, let’s look at some of the most common drainage issues for homeowners in the UK. 

One of the most typical issues with drains is a blockage in the drain. This can start slowly and it could be years before the problem becomes noticeable. Alternatively, you might find that the problem develops suddenly. It largely depends on the cause of the blockage and whereabouts in the drain it is. This is also going to impact how easy it is to resolve. While there are DIY solutions to unblock drains, it’s often better to call in the pros. 

Or, you could be dealing with a crack or fracture in your drains. These can typically be found near the joints in the pipes but they may also be further down the pipework. This can cause wastewater to leak into the surrounding areas and this, in turn, weakens the ground structure. 

Alternatively, it’s possible that there are roots from trees and plants impacting your drains. Roots can bury deep into the ground and will eventually cause issues with the pipework. Roots dig deep to search for oxygen, water and nutrients which are all contained inside drain pipes. When roots go through the pipes, they often leave holes within the pipework. Smells and wastewater leak out which is the last thing that you want. 

You might even find that there is a collapsed or broken part of the drain. This is a serious issue as it will ultimately mean that wastewater isn’t leaving the property the way it should. Instead, it will start to flow out around the surrounding areas. This could even lead to a sinkhole developing which will weaken the entire structure of the property while also attracting pests to the home. 

It’s also possible that you have to deal with displaced or open joints around the property too. This can be caused by the ground becoming unstable due to increased levels of traffic. When there are gaps like this, you might find that wastewater again leaks around to surrounding areas. This is another problem that can lead to structural damage to your property. 

Is It Possible To Claim For Drainage Issues?

It’s clear that issues with your drains can cause some massive problems for you as a homeowner. Some of the issues that we’re talking about here are going to be expensive to fix and difficult to correct in a short period. As such, it makes sense that you would contact your home insurance company, but will problems like the ones above be covered

The answer largely depends on a few key factors including your insurance company and your specific policy. 

Typically, you’ll find that most building insurance policies will cover accidental damage to your drains. The question then becomes, what constitutes ‘accidental damage.’ Language like this is often intentionally unclear and it can mean that insurance companies can refuse to payout based on a technicality. That’s why it’s best to explore examples. 

For instance, you might find that your drainage pipes have corroded due to old age. This is seen as a natural level of deterioration. As such, it’s unlikely that you are going to get a payout here under the ‘accidental damage’ umbrella. 

On the other hand, if there has been an intrusion into your pipes from tree roots, it’s likely that you will be provided with a payout. This should fall under accidental damage. 

It’s also possible that you can claim for damage to your drains completely but you’ll need to take out an extra level of coverage to do this. This is why you need to make sure that you do read your insurance policy carefully. If in doubt, you should always contact your provider and ask them about this possibility before you notice there’s an issue. 

Which Pipes Will Be Covered?

It’s also important to be aware of where your responsibilities begin and end here. As a homeowner, you’ll be responsible for all drains that exist on your property boundary. So, if there is an issue with a drain on your property and it’s causing an issue for a neighbour, you’ll be responsible for fixing it. 

For this reason, if a collapse or any damage occurs due to misuse or neglect, it won’t be covered through your insurance company. Instead, you’ll need to pay for the repairs yourself. Be aware that in some cases, you will need to take out coverage for specific drains that are on your property. 

This is why it’s crucial to keep your drains well maintained and avoid any damage that wouldn’t be considered accidental. Cleaning your drains regularly and inspecting them on an annual basis is the best way to do this and keep your drains in the best possible condition. 

Quick Clear Drainage

We hope this helps you understand whether your home insurance will cover drainage issues on your property. If you have already noticed a blocked drain at your London property, our expert team at Quick Clear Drainage can help. We’ll fix the issue and ensure that there is no further damage to your drains. Get in touch now and a friendly member of our team will be happy to assist you. 

The Real Consequences Of A Blocked Drain For Businesses In London

Posted on by Josh Paternoster

Blocked drains pose a huge threat to London businesses. Not only in a practical manner, but in terms of maintaining a reputable business that will bring in customers. Let’s take a moment to run through the basics of drain blockages and look at how Preventative Drain Maintenance can help!

The Consequences of Blocked Drains

Many businesses make the mistake of leaving blocked drains unattended. Sure, they can prove an inconvenience, but as long as the water eventually (albeit slowly) drains away, there’s no problem, right? Well, wrong. Left untreated, blocked drains can worsen. This is rarely an issue that will resolve itself, so the blockage will simply become worse and worse until water doesn’t drain through at all. This results in a whole host of hazards, which will take a moment to look at now.

Poor Drainage

Of course, and perhaps most obviously, the main consequence of a blocked drain is poor flow through your drainage systems. Whatever is clogging your drains will prevent water from passing through. Rather than passing through quickly, you may find water takes a while to go down and, in more serious cases, can even back up the pipes, coming back out of the plug hole and bubbling. This isn’t going to be good for your business, no matter what kind of business it is. It’s a more immediate and business halting threat if you run a restaurant, cafe, or other business that uses a lot of water and requires regular drainage. But it’s also going to be problematic for businesses that have offices where employees need to flush the toilet and wash their hands.

Dirty Water

Health and safety needs to be top of your list of priorities when it comes to running any business. This means providing a hygienic environment for your staff to work in, as well as a hygienic environment for your customers to spend time in. A blocked drain creates a breeding ground for bacteria to fester and build up. This is because food, waste and other sources of energy for bacteria tend to either create clogs or build up behind them. This can result in a build-up of filthy water making its way back up your pipes.

Bad Odours

With dirty water, there tends to come bad odours. This can either be the result of filthy water building up and acting as a vessel for bad smell. Think how a stagnant lake will often begin to smell. It’s a similar premise. Bad smells can also be the result of your pipes drying up and there being a lack of moving moisture to keep bad odours moving along their way. A secondary school in Henley-On-Thames, unfortunately, found out first-hand just how disruptive the stench from blocked drains can be on day to day operations.

Leaks

If you leave a clog for a while, don’t be all too surprised if you find that you begin to experience leaks. When the water clogs your pipes, it needs to go somewhere. Sure, sometimes it will back up. But sometimes, if your pipes aren’t the strongest, it will begin to damage your pipes and may even cause them to crack, creating an area where the water can be diverted – probably into an area you don’t want consistent dripping water.

What This Could Mean for Your Business

Now, all of these potential consequences are undesirable. But what can they mean for your business in particular? Some business owners assume that if a clog and issues associated with it are confined to a space away from the customers’ eyes, there won’t be all too many repercussions. But this simply isn’t true.

Firstly, the clog can cause your staff to struggle to do their jobs correctly. Say you run a restaurant. If your back of house staff are unable to wash and rinse plates, glasses, cutlery, or other essentials as they are waiting for dirty water to drain away, they’re generally left with two choices. To wash the dishes in dirty water which poses a serious risk to your customers and could result in your establishment being closed down, or to wait and not have plates ready for dishes going out. This means slow service, which is deemed bad service.

The smells that are associated with blocked drains also tend to be difficult to contain to the spaces they’re immediately in. Smells spread and, unsurprisingly, your customers don’t want to be exposed to sewage smells while they’re eating or drinking.

All in all, it means lost customers and bad reputation. This will be a disaster for your business and could either see your doors shut or you have to put in a lot of work to build back your customer base.

What Causes Blocked Drains?

A drain blockage can be caused by all sorts of things. The main culprits tend to depend on the location of the drain. If you have a blocked drain outside of your premises, chances are it’s been blocked by fallen leaves or other debris pushed in by strong winds. If you’ve got a blocked drain in a kitchen area, chances are food remnants, oil, grease or other things washed from plates have caused the drain blockage. If you have a blocked drain in a bathroom, someone may have flushed something they shouldn’t have down the toilet. Perhaps sanitary products, nappies, makeup wipes, or something else. To identify what’s causing the blockage, you may need to undertake a CCTV drain survey or call in a professional to check things out.

Resolving and Preventing Blocked Drains

So, how can you go about ensuring your drains don’t become blocked? Well, first it’s important to tackle the initial problem. Call out professionals who will be able to remove your blockage or clog and ensure water can run freely through your drain system once more. Most people will try to use store-bought drain unblockers to clear drains at first, but chances are, the issue will require a bit more work to be dealt with properly. Once your blockage is resolved, you will need to work hand in hand with a company that provides Preventative Drain Maintenance. This will see professionals regularly check your drains and put measures in place to prevent them from becoming clogged or blocked in the first place!

As the old saying goes, prevention is better than cure – and this definitely goes for drainage systems within your business. Hopefully, the above information will help to keep your drains clog-free and your business thriving!

If you have an emergency issue, or you would like to speak to an engineer about our business maintenance packages. Call Quick Clear Drainage, London’s blocked drain specialists on 0203 633 3897

Case Study: How We Helped A Busy London Restaurant Stop Reoccuring Blockages

Posted on by Josh Paternoster

Upper Street in Islington, North London is well known for the hustle & bustle of high street shops, bars, restaurants, and theatres. As well as carrying the A1, connecting London to the north of England. The road stretches for one mile between Highbury Corner and the junction with Liverpool Road at its southern end. Upper Street is also famous for the Granita Restaurant which is said to be the location in which Tony Blair and Gordon Brown made their deal on the future leadership of the Labor party.

Quick Clear Drainage received a call from a busy restaurant on Upper Street regarding lots of reoccurring drainage issues on their business premises. Including blocked drains. London restaurants often suffer from this in particular, as it can really have a negative effect on trading – so we were happy to help, and quick to respond!

How Quick Clear Drainage Responded

On our visit to the restaurant, we cleared the blockage which was the immediate issue so that the restaurant could get back to doing what it does best.

After clearing a blocked drain in London, we make it our priority to ensure that we have completed the job in hand to an excellent standard and that we can prevent any blockages in the future by inspecting the drain lines with our CCTV Drain Survey equipment.

What Happened Next?!

During our CCTV Inspection downstream of the drain line, we discovered that there was a buried manhole in the kitchen… Now, this might not always flag as an issue at first glance, but the restaurant had mentioned they were experiencing reoccurring blockages within their drains.

Our drainage engineers decided that the best course of action was to map the entire drain system using our drain tracing equipment, and dug down to expose the buried manhole.

We then carried out drain cleaning on the section and fed CCTV Drain Cameras downstream into the newly exposed drain line from the manhole. Following our camera inspection, we discovered a buried interceptor trap in the basement.

What Is An Interceptor Trap?

Interceptor traps were first introduced to properties in and around London in Victorian times. Drain interceptor traps were originally installed to stop the smells from sewers venting into properties. The design of the trap effectively prevented rodents and foul smells leaving the sewers and accessing properties. But they can often cause lots of drainage problems.

They are primarily made from vitreous clay, which means they suffer from root ingress and can be fractured with movement or settlement. A build-up of debris, grease, and fat within the trap itself will then cause severe blockages.

So, What Did Quick Clear Drainage Do?!

Our drainage engineer dug down the buried interceptor trap to expose it. He then proceeded to give this a full hydro scrub and clean. Once the trap was absolutely spick and spam, the drain lines were all inspected again using our CCTV Drain Camera equipment to ensure it was back to full bore and the drains were free-flowing.

To summarise, Quick Clear Drainage:

  1. Found and cleared the initial blockage in the restaurant’s drains.
  2. We then inspected the system to ensure peace of mind and traced the system using drain tracing equipment.
  3. We discovered a buried inspector trap which may have contributed to reoccurring blockages & foul smells.
  4. We cleared and fully cleaned the interceptor trap.

Our drainage engineer left details of the works carried out with the customer, and the restaurant went back to doing what they best without the disruption of drain blockages.

A successful visit, and a happy customer! All in a day’s work!

If you have a blocked drain, or any other drainage issue and would like some free advice, or you’d like to book in a visit from one of our engineers – call us on 0203 633 3897, or send us a message.

How Do You Know When Your Drains Are Blocked?!

Posted on by Josh Paternoster

Believe us, we’re the first to understand just how stressful drainage issues can be on your household or business. There’s no disruption and inconvenience quite like it once you’ve realised you have a blocked drain in London or any other area of the UK. So, what’s the solution? preventative measures and early detection. The sooner you detect a blockage issue, the less damage it is likely to cause to your day to day life.

Here’s 4 simple signs to look out for, when assessing whether your drains are clogged:

Unpleasant Smells

One of the most obvious, and unpleasant signs of a blockage in your drains is a foul smelling odour. One of the most common causes of drain blockages is food debris. This debris begins to slowly decompose, which, in turn, begins to produce a very bad smell! You may notice this more when your tap turns on, or you might catch the scent of sewage around your house or drain cover.

Water Draining Slowly

Again, a clear sign of drainage issues and blockages is water draining slower than usual in your toilet, sink, shower or bath. As well as a blocked drain, in some cases, water draining slowly can also be a sign of a  a collapsed pipe. Blockages are one thing, in the case of a collapsed pipe, you will need drain repairs done by a professional drainage company.

Blocked Drain Water Running Slowly London

Gurgling Sounds Coming From Drains

Any noises which sound different to normal, especially gurgling noises originating from drains, plug holes, toilet flushes and pipes are easy red flags to watch out for. When you run water, a gurgling sound is an indication that there is trapped air which is escaping. It’s common for dirt and grease to build up in your drains. This buildup can cause the water to drain slowly and as a result, the air bubbles can not go through the pipes and instead, travel through the nearest vent. That’s why you hear a gurgling noise. 

Raised Water Levels

If you’re in a situation where you notice a rise in the water level of your toilet when flushed, it’s a clear sign that you have a blocked toilet. For any temporary or partial waste blockages, it may be easy to unblock with a plunger. However, for longer-lasting issues or where the water is at the point of overflowing – It’s time to call an emergency toilet unblocking service.

What To Do About Your Blocked Drains?!

Prevention is the ultimate solution for looking after your drains. Ensuring that you’re not flushing items which can cause blockages, pouring fatty oils and large amounts of food debris down the sink and so on.

However, if you have noticed any of the above signs – it is best to call a professional drainage contractor, as soon as possible. For rapid response, efficient results, and to prevent the risk of any further costly damage to your property, give Quick Clear Drainage London a call.

Quick Clear Drainage provides drain unblock services in London, and the surrounding areas.